Pristine Product Photography Gold Coast
Frequently asked questions

How do I get in contact with Pristine Product Photography?

Call us on 0479 060 317
Or use our contact page. The contact page or email is often the quickest way to get hold of us!

Where is Pristine Product Photography based?

Pristine Product Photography is located in Tugun on the Gold Coast, QLD. The product photography studio is a fully equipped product photography space that has been designed with adaptability in mind so that we can shoot any product and get great results.

Is Pristine Product Photography on social media?

Of course. Here are links to the Pristine Product Photography Facebook page and the Pristine Product Photography Instagram page.

Does Pristine Product Photography have a public shopfront?

No. To keep costs down, Pristine Product Photography works primarily online, with products delivered to the Pristine Product Photography studio in Tugun (QLD 4224) for photography or the photographer will come to you.

What type of photography can Pristine Product Photography do?

We can do almost any type of photography including product photography, commercial studio photography, and commercial headshots. We can even do on-site and location photoshoots, as well as commercial videography.

How does a product photography shoot work?

Generally, the products are delivered to the product photography studio in Tugun. Usually, we don't need you to be here during the shoot and you can leave it with us. The shots will be processed, and then uploaded to the transfer site from which you can download your shots directly. In some cases (e.g. when TIFF or RAW files are required) the images will be supplied on disc or hard drive. The products can then be picked up from Pristine Product Photography.

Can Pristine Product Photography shoot the products at our place?

Generally the results are better if we do the shots in the fully equipped studio, but location shoots can often be arranged. For larger items, an on-site shoot is often the simplest option.

How long does a product photography shoot take?

For standard and relatively simple shots, turnover time is 5-7 days from the time of delivery of the products to Pristine Product Photography. When the shots are more complicated or involve a large number of products, the delivery date for the images will be agreed before the shoot begins. An express service (1-2 days) can often be arranged, depending on the number and type of shots and at Pristine Product Photography's discretion.

We're going to be selling our products on Amazon, will the images be compliant with Amazon's rules?

Yes. If you're selling your products or services on Amazon (or any other internet retail site, including Shopify, eBay, etc.), just let us know and we'll make sure that the image is suitable for the Amazon website. If you're selling your product across multiple retail platforms that have different rules about, for example, image size and resolution, we'll be able to supply multiple versions of the same image for a small charge.

Do you do post-processing of the images? What does standard post-processing include?

Yes. The Pristine Product Photography pricing includes standard post-processing of all shots. Standard post-processing of product photography images includes a clean up of the image to remove minor flaws, and some adjustments to optimise the image and the background. Further processing and graphic design are also available.

I want some shots of my products at the beach/on a birthday cake/with flowers, can you do shots like that?

Yes. Pristine Product Photography can do almost any shot that you can imagine. The price of such shots will be discussed before the shoot.

Do you shoot videos?

Yes. Pristine Product Photography Gold Coast now offers a commercial videography service. As we are primarily a photography studio, rather than a film studio, we are currently limited to simple video photoshoots but that does make us one of the most cost-effective videography and editing companies on the Gold Coast, so if you want to show your business in action on your website and social media, get in touch.

Who has Pristine Product Photography worked with before?

Pristine Product Photography and its photographers have worked with a large number of companies, both big and small. Clients include L'Occitane, Harley-Davidson Australia, Sea-Doo, Pacific Optics, and the Make-Up Cartel to name but a few.

What can I use the shots for?

Usage will be discussed before the shoot. In general, Pristine Product Photography will retain copyright of the images and will grant the client usage rights for promotional purposes. Copyright buyout for the images can be arranged if required.

I'm not happy with the shots - will you re-shoot them?

If there is something wrong with the shots, then we will always re-shoot your images at no extra charge. For other situations, please see our re-shoot policy as well as the terms & conditions.

Pristine Product Photography - Gold Coast, QLD, Australia
Tel: 0479 060317
All text and images © 2021 Pristine Product Photography. ABN 66838413232